FREQUENTLY ASKED QUESTIONS

PORTFOLIO COMMISSION FAQs

  • In the traditional design world, you usually have to choose: you hire a landscape designer for the ‘outside’, an architect for the ‘structure’ and an interior designer for the ‘inside.’ Often, these professional visions never truly meet, and the client is left to bridge the gap in logistics and supply themselves.

    Minted Elevated Living is, to our knowledge, the only regional firm in Australia providing a completely seamless, high-spec integration of Interior Design, Landscape Design, build and renovation concept design and global product procurement.

    We don’t believe your lifestyle stops at the glass doors. That’s why we technically specify and supply integrations like a 10-meter outdoor built-in garden sofa (see our Santorini Landscape Project) with the same ergonomic and durability rigour and specifications as the custom interior sofa we personally design for your lounge room. It’s why we source one-off pieces like a Moroccan Selenite chandelier to hang in an outdoor courtyard and develop design specifications to create white rendered arches fabricated from local boat metal.

    By owning the entire process—from micro-millimeter technical diagrams to the actual supply, on-site independant design specification consulting and styling of bespoke global pieces—we remove the regional barriers to elevated living. We provide a level of curated, end-to-end stewardship that was previously only available in major global cities, bringing it home to the places that deserve it most.

  • Minted operates on a residency-based model to ensure the absolute integrity of our artisanal partnerships. By synchronising our commissions into "Intakes," we allow our collective houses to focus exclusively on our projects for a dedicated window. This guarantees that your pieces aren't just "ordered," but are crafted within a focused period of artisanal excellence.

  • Exclusivity requires time. To maintain the uncompromised level of detail required for a Portfolio Commission, we only accept a limited number of new architectural partnerships each intake round. This ensures that Tess and our design and curation team can provide the deep, focused attention your home deserves.

  • The luxury of the Minted experience is its adaptability. We will explore the scope of your vision initially in your briefing information. Whether you require a holistic Portfolio Commission or a singular architectural anchor via our Curations, we tailor the process to your project’s specific rhythm.

  • Yes - we complete between 1-3 state tours each year to visit client properties with projects in construction across various regional areas of Australia. We also host exclusive Minted client events bringing our like minded clients together across regions.

  • The creation of a landmark interior or landscape is a deliberate process. The journey from commission to final install and styling is dependant on the professional team you engage spanning from a few months to two years, depending on your builder schedule.

  • A Minted Commission is a total property activation. We don’t just ‘landscape’ or ‘decorate’; we partner with visionary regional clients to build Lifetime Memory Vaults. This often involves a multi-year journey—from initial architectural build plans and technical landscape specifications to full-scale interior renovations and ongoing lifestyle stewardship.

  • We trade in precision. Our team produces scaled, photo-realistic 3D visuals and technical elevation diagrams referenced to the micro-millimeter. This rigor ensures that the transition from a 2D dream to a 3D reality is flawless. We don’t believe in "good enough" for the regions; we believe in intentionality that delivers ultimate connection and comfort, lifestyle gains and aesthetic longevity.

  • We are resourceful problem-solvers. We don’t micromanage; we collaborate. We provide supportive design resources that empower regional trades to achieve elements they may have never attempted before—like custom boat-metal arches or specialised stone installs. We act as an ‘honest broker’ between you and the project team, solving technical hurdles on the fly to keep the momentum of your build moving.

  • We bridge the gap between global artisans and local ingenuity. For our Minted Santorini portfolio commission, we curated procured bespoke tiles from Italy, handmade Zellige from Morocco, and crystal chandeliers from Marrakesh, while utilising local boat-metal fabricators, reclaimed regional timbers and our WA made upholsterer partner. We use our Minted Network Leverage built over decades to ensure quality control and priority delivery, even in remote locations.

  • Our relationship doesn’t end when the furniture arrives. We stay for the ‘coffee and gardening’ phase. Our portfolio commission clients are lifetime relationships we support to nurture the garden and the home as they grow, ensuring the lifestyle we designed together is fully realised over time. From phased full scale renovation stages executed years a part, to multi property projects, room refreshes and regular furnishing updates - our portfolio commission clients form a treasured part of our Minted community for a lifetime.

  • Because we understand the regional challenges. We know that building a world-class home in a remote area requires grit, intuition, and a massive amount of logistical leverage. When you commission Minted, you aren't just hiring a designer; you are joining a movement of people who refuse to settle. You are making a resounding vote of confidence in the beauty and economic value of regional living.

SIGNATURE CURATIONS FAQs

  • Our Curations Placements give you pre-designed Minted signature environments. Tess and the Minted design team have worked meticulously to pre-design our signature looks to balance the proportions, materiality, layering and tonal depth of our signatue project styles, creating immense lifestyle wins for you and your family. By choosing a Curation, you are acquiring a proven Minted aesthetic that is ready for immediate integration into your home.

    The Signature Curations Pathway is our streamlined design and supply service, designed for those who already have their project team in place and don’t need detailed or highly customised design specifications but want the unmistakable Minted signature aesthetic.

    This pathway focuses on providing immediate access to our exclusive global supply network and curated signature design direction without the full-scale project management or the intensive time constraints of a custom elevated Portfolio Commission.

  • While a Commission involves multi-year architectural oversight and micro-millimeter site consultation, a Signature Curation is focused on the ‘Finishing & Furniture’ phase. We provide the technical design vision and the procurement of bespoke products to executed the Minted signature standard—such as our Italian tiles, timber flooring Moroccan Zelliges, textiles, artwork, floor rugs, lighting, and bespoke stunning quality furniture—while you and your builder manage the day-to-day construction on-site.

  • Absolutely. This is the heart of the Signature Curation service. You gain direct access to the same world-class artisans we use in our largest projects. Whether it’s the hand-carved mirrors from our Santorini collection, our specific high-performance outdoor fabrics from our Eastcott House collections, or our surface finishes and Minted designed furniture pieces in our Magic Beach House project (Tess’ own home) - we curate the product mix specifically for your home’s story and manage the procurement and delivery logistics to your regional location.

  • This is the ideal pathway for homeowners who are ready to activate their lifestyle right now.

    If you are comfortable coordinating your own local trades and have a clear vision for your project but feel overwhelmed pulling it all together a Signature Curation placement is for you. These placements overcome the regional challenge of sourcing high-end, authentic materials and furniture that actually lasts, Minted Signature Curations bridges that gap. It’s for you is you love the Minted signature aesthetic but don’t have time or need for a Portfolio Commission pathway.

  • We often find that a Signature Curation is the "entry point" into the Minted movement. Many clients begin with a curation of a specific zone—like a lounge room, outdoor dining area or a master suite—and apply for a Portfolio Commission placement as their project scope grows. Because our design logic is consistent across both pathways, the transition is seamless.

  • It comes down to the level of stewardship you require. If you need us on-site consulting with builders on technical fabrication and micro-millimeter elevations, you are looking at a Commission. If you have your build team ready to go and simply need the world-class design spec and the bespoke product delivered to your door, Signature Curations is your pathway.

  • The "Minted Standard" of care is a door-to-door commitment. Our Head of Operations curates the movement of your pieces with the same precision used in high-value fine art transport. From the final international artisan inspection to the white-glove unboxing at our Perth hub, every touchpoint is managed by our dedicated team to ensure your curation arrives in museum-grade condition.

  • We are specialists in streamlined procurement and delivery service, even to remote locations. We supply the very best bespoke materials, furniture, lighting, and décor from our trusted network of quality supply partners locally, nationally and internationally. Our process means a consolidated invoice, one contact, trusted suppliers and leverage of our established decade long collection houses and freight relationships to facilitate a streamlined experience and deliver exclusive and stunning quality pieces.

  • o ensure the most direct path from Minted Collection supply panters to your space, Curations are tied to our seasonal intake windows. When you secure a Curation, your pieces are allocated a dedicated position in our next global and national shipment round. This allows us to provide a predictable delivery window and uncompromised quality control on stunning product.

  • The strength of our Curations lies in their decisive design. While the core elements are fixed to maintain the integrity of the look, our Collections Concierge can assist with adding "finishing layers"—such as specific lighting or objects—to further personalise the space to your architectural needs.

  • Once the Intake window closes, the journey typically takes 12–14 weeks. Because these looks are "pre-vetted" by our operations team, the fulfilment process is highly streamlined, moving through our Perth hub with white-glove priority after passing rigorous quality control checks.

COLLECTIONS CONCIERGE FAQs

  • Collections Concierge is our on-demand, one-off procurement service. It is designed for clients who don’t require a design layout or technical specification but want direct access to the Minted global and domestic supply network. Whether it’s a single barnacle urn, a bespoke Moroccan rug, or a specific piece of high-end Uniqwa furniture, we handle the order, the quality control, and the regional logistics for you.

  • Unlike our Commissions or Signature Curations, the Concierge service does not include design consulting, site visits, or spatial planning. It is a ‘product-first’ pathway for those ready to buy now. You identify the piece you love from our curated portfolio of collection houses, and we act as your professional purchasing principal to ensure you can access our container allocations and freight networks giving you access to exclusive product, delivering to your city or regional address without the typical delivery headaches.

  • By utilising our scheduled "Intakes," the Concierge service places your items within our existing logistics framework. This allows you to bypass traditional retail markups and access our collection houses network directly. You aren't just buying a product; you are joining a synchronised movement of global design.

  • Yes. Our Concierge has a Direct Line to our collection houses. If you are looking for a specific material, scale, or a piece you’ve seen in our archived Portfolio, the Concierge acts as your personal agent to source and secure that allocation in our next shipment.

  • We have central hubs in Perth, Melbourne and on the Gold Coast (managed by our logistics partners), we coordinate seamless door-to-door delivery across Australia. Your Concierge will provide a personalised white-glove freight quote once your pieces have cleared their final quality inspection.

  • Most of the bespoke elements you see in Minted projects like Santorini, Betty’s Beach House, Magic Beach House or Fairfax Homestead are exclusive one of a kind pieces from our partner collection houses, secured especially for the project. However each collection house offers a limited edition similar alternative allowing you to build the same atmosphere with your own exclusive piece from the very same collection house we work with for portfolio commission projects. From the hand-carved mirrors to our signature outdoor lounges, travertine coffee tables, lifetime quality tap ware, limestone wall surfaces, bespoke hand-made zelliage tiles, to stunning artwork and textiles— the Concierge can calculate quantities required with your plans and let you know what is available to align. If a piece was a one-of-a-kind antique or a site-specific fabrication, our team will work with you to find the closest Minted-approved alternative perfect for your space.

  • There is no minimum project size for the Concierge, making it our most accessible pathway. Whether you are adding a single heirloom vase to your collection or replacing a full outdoor dining set and outdoor lounges, we apply the same level of professional attention to every order. The concierge is for those ready to buy - not an interior design or consulting service. If you need personlised 1:1 design consulting prior to purchase (rather than availability and container allocation only consulting of the concierge) please apply for our Portfolio Commission or Signature Curations pathway placements.

  • Simply email hello@mintedelevatedliving.com.au with the details of the piece you are looking for and your personal number and address details, or complete our Concierge enquiry submission form via the Minted website. Our team will provide you with a comprehensive quote that includes Minted-exclusive availability, pricing, open container allocation available and a transparent delivery fee. Once approved, we handle the rest—from the artisan’s workshop to your front door.

  • We solve the curation hurdle, giving you access to exclusive vetted quality pieces. The metropolitan market is often flooded with mass-produced sameness. By using our Concierge, you gain access to our private global supply network—pieces curated by the Minted design team for their authenticity, durability, and soul.

    Regardless of your postcode, you benefit from our Minted Quality Guarantee. We act as your professional purchasing principal, overseeing quality control and managing the entire logistics chain from the artisan’s workshop to your home. You aren't just buying a product; you are acquiring a Minted-vetted and recommended piece, with the insurance of Minted supply leverage built over a decade with our Collection Houses - without the administrative burden or the retail guesswork.

GENERAL FAQs

  • It is Minted Elevated Living's entry service for all build, renovation, landscape design, interior design, and furnishing projects across Australia. It is a 1:1, 60-minute consultation with Founder Tess Beagley to capture your vision, offer real-time solutions, clarify project options, and establish a proposed project plan to execute. This session helps us understand your unique goals and challenges and is the perfect way for you to check that Minted is the service for you, before entering longer project placements.

  • Tess will co-author your Blueprint plan through a proven Minted signature, strategic process that establishes design authority and logistical certainty, helping you to problem solve challenges in real time. Following the session, you receive a custom-curated project vision, including colour and material direction, a concept level (non-scaled) layout sketch of proposals suggested. You will also gain a custom blueprint to guide your project, which offers significant standalone value.

  • Yes, the session is available via Zoom or in person, wherever you are based in Australia. Minted's service model was designed for remote work and servicing regional people.

  • The trust in our remote service comes from our award-winning, decade-developed system, which includes photo-realistic visuals, a dedicated Project Dashboard for live status tracking, our integrated procurement model and our network of preferred third party professionals and freight services giving you a single point of accountability for design integrity and complex regional supply logistics, regardless of your location.

  • Yes - we complete between 1-3 state tours each year to visit client properties with projects in construction across various regional areas of Australia. We also host exclusive Minted client events bringing our like minded clients in each region together.

  • Design & Curation

    We translate your lifestyle into a cohesive design narrative. We guide you through the complex world of finishes, fixtures, and materials, curating selections that elevate the design and align with the soul of your project.

    World Class Design Specification

    We develop detailed spatial plans, design elevations, scaled cabinetry design, detailed scaled drawings, material application specifications, World Class 3D visualisations of your space and Fixtures, Finishes and Equipment schedule, providing you with a detailed, scaled and specific set of design documentaion to guide your build team.

    Procurement & Delivery

    As your ‘Principal’ (see Page 6), we take full accountability for specifying, sourcing, and managing the complex logistics of every product. We own this process from the global supplier to your regional site.

    Strategic & Market Insights

    We are your strategic partner during the crucial pre-construction phase. Our value extends beyond design; we provide critical insights into supply chains and material costs. This allows you to make smart, value-based decisions before the build begins—identifying where to invest and how to allocate your budget effectively.

    Team Collaboration & Design Integrity

    We provide our detailed specifications, drawings, and procurement schedules to your chosen builder and architect. As a key partner, we perform periodic site reviews (as outlined in your project scope).

    The purpose of these visits is not to supervise construction; it is to collaborate with the build team to protect the design integrity and ensure the vision is executed as intended.

  • We are specialists in streamlined procurement and delivery service, even to remote locations. We supply the very best bespoke materials, furniture, lighting, and décor from our trusted network of quality supply partners. Our process means a consolidated invoice, one contact, trusted suppliers and leverage of our established decade long supplier and freight relationships to facilitate a streamlined experience.

  • Our liability is limited to 100% of the fee payable for the service (to the maximum extent permitted by law). We are not liable for consequential loss. We are not responsible for inaccuracies of third-party drawings, non-conforming building works, or the capacity of third-party trades and suppliers.

  • We manage the entire supply chain, including quoting, supplier communication, and organisation of logistics (freight, storage, and install) leveraging our trusted network to meet your construction milestones. This minimises stress and risk for complex regional projects. De-risking your Project:

    By managing procurement, we eliminate the risk of costly specification errors, supplier misinterpretations, or counterfeit materials, which are common when design and procurement are fragmented.

    One Point of Accountability:

    You have a single point of contact responsible for the entire process. If there is an issue, we own it and we solve it. We warranty the outcome, not just the idea.

    Design Integrity:

    Our designs are not just concepts; they are buildable, procurable realities. Our exclusive supplier relationships, freight networks and deep product knowledge are part of the service you are engaging.

  • Our "Principal" procurement model is designed to give you a seamless service for all specified finishes and furniture. To ensure the correct professional is accountable for the right task, we separate project materials into two categories:

    1. Goods We Procure as Principal (Your F.F.&E. Budget)

    This covers the items we source, sell, and deliver directly to you. We take full logistical and financial accountability for these products which are specified from our fully vetted and trusted supply partners who we have been working with for over a decade.

    This category includes:

    • Furniture, Decor & Artwork

    • Tiles

    • Tapware, Lighting & Fittings

    • Custom Upholstery & Textiles

    • Bespoke Wall Linings

    • Floor surfaces such as genuine timber floors, tiles and pavers.

    • Custom furniture

    2. Materials Specified for Builder Procurement

    This category includes items that are integral to the construction and must be procured and managed by your engaged builder, often aligned with building standards and codes your builder takes liability for.

    We are still your designer and specifier for visible items. We will create the full design and specify the exact material, finish, and supplier.

    Your builder is then responsible for the final site measure, ordering, and installation. This ensures a single point of accountability for these high-risk, site-dependent items. This category includes:

    • Stone Slabs (for benchtops and fireplaces)

    • Cabinetry Materials (e.g., specific laminates, veneers, hardware)

    • General Construction Materials

  • We are specialists in full-service Interior Design, Landscape Design, and Build/Renovation Consulting and Procurement of all non-construction materials. We focus on world-class design, to-scale spatial planning, material selections, and streamlined procurement services, achieving your ultimate style in a highly functional way.

  • No. We are your Independent Client Partner, Design Authority and Procurement Specialists. we do not manage or hold contracts with any thrid party working on your project. We connect you with vetted, regional-ready options to consider - your decision to use them, your contracts and direct project management relationship with these parties are your choice and entirely independent from Minted Elevated Living.

    This allows Minted to be your trusted independent partner, providing detailed Design Specifications, specialist Procurement and project consulting to help you navigate and mitigate the risks of a complex regional build, without taking on the role (or liability) of project management.

    Minted’s network, regional logistic service and support provides you with operational support to streamline your experience and that of your construction team, all the way to elevated living. We provide advice on spatial management, design specifications and the FF&E we specify and supply for your project only, and we do not profess to have any architectural or building qualifications. We do not hold contracts with third parties (Builders, Architects, Trades).

  • No. We develop sclaed and detailed spatial project plans to help you explore the design first options and to create a strong brief prior to connecting you with a preferred third party architect or drafting agent to draft construction, council ready plans. We do not draft construction, engineering, or architectural drawings. We contract and collaborate with specialists in these fields to execute our projects

  • Yes, although we recommend you begin your journey with Minted for the strongest and most streamlined outcomes, we can begin our work with you at any stage through your build or renovation journey. If you have drafted plans you would like us to assess, we

  • The Blueprint is the mandatory first step for all Minted Elevated Living projects. It is designed specifically for clients intending to move into our Full-Specification or 'North Star' phases (typically ranging from $8K - $100k+ in design and FF&E investment). If you are looking for DIY advice only, this session will not be the right fit for your needs.

  • The Blueprint is the mandatory first step for all Minted Elevated Living projects. It is designed specifically for clients intending to move into our Full-Specification or 'North Star' phases (typically ranging from $8K - $100k+ in design and FF&E investment). If you are looking for DIY advice only, this session will not be the right fit for your needs.

YOUR PATH TO ELEVATED LIVING

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